Frequently Asked Questions

Yes, we do, and you may choose between three possibilities.

Our new Timber Wood Shutters are available in an exterior application; we use an unique UV varnish on the wood as well as a coconut-based lacquer to nourish the wood and protect it from the elements.

Our Hurricane Aluminium Shutters are perfect for use outside and protect windows and glass doors from inclement weather. They are constructed entirely of aluminium, so they will not corrode and are simple to maintain.

ShutterGuard® Protection Shutters take the look of aluminium shutters and add further security with our unique Gear-lock mechanism and the louvre lock pin that locks the closed louvre panels, an additional security feature that makes these shutters almost impregnable.

Our Thermowood® shutters are made of a long-lasting, carefully developed wood alternative – extruded PVC – that has been rigorously tested in humid, hot, and dry environments to assure durability. It is moisture-resistant, fire-resistant, and easy to clean, and it will not fracture, split, or warp. Furthermore, while they are good at managing light, heat, and noise, they are not security shutters and hence are not burglar-proof. If you need inside shutters for protection, the ShutterGuard® Aluminium Security Shutters are the finest choice.

Our ShutterGuard® Security Shutters combine security and style: they are constructed of aluminum and have a Gear-locking system with a locking pin to fasten the louvres, making them practically impregnable and burglar-proof.

Hurricane Aluminium Shutters are intended to protect doors and windows from inclement weather. They are safer than Thermowood®, but they are not security shutters.

Yes! Our Timber Wood Shutters are constructed entirely of wood and may be used both indoors and outside. You may color match your Timber Wood Shutters to complement the decor of your home. All we need is your preferred color finish (in a Plascon or Dulux paint or a sample of any wood currently in your home).

Our Thermowood® Shutters are made of a sturdy, specifically developed wood alternative – extruded PVC – that looks like wood but is more durable and won’t crack, split, or warp, is impervious to moisture, fire-resistant, easy to clean, and provides great light, noise, and temperature control.

It actually depends on your needs, and we’re happy to provide experienced advise.

Thermowood®, a specifically developed wood replacement, will never peel, crack, warp, burn, or discolor; it is purely for functional purposes and is not a security solution.

Timber Wood Shutters are great for individuals looking for a natural wood product that can be used both indoors and outdoors. This is also not a security shutter.

Hurricane Aluminium Shutters protect windows and doors from the elements and can be used outside. They will not corrode because they are made entirely of aluminum.

ShutterGuard® Aluminium Protection Shutters are the answer if you want beautiful shutters that also provide security. Made of aluminum, they include a proprietary 3-way locking mechanism that makes them nearly impregnable and burglar-proof.

All our shutters are made specifically for each client to ensure a perfect fit. Thermowood® Shutters are available in standard colours : Satin White, Magnolia, Lime Wash, Alu White, Holland, Smoke. We do not offer custom made colours for Thermowood®.

ShutterGuard® Aluminium Security Shutters and Hurricane Shutters come standard in white and dark bronze. However, if you wish to have these colour-coded to match or complement your existing wall colour or décor, this can be arranged with a matte finish (not gloss). This does come at a surcharge.

Certainly! We will work on a solution with you. This could include us attaching the bottom track onto your carpet or cutting the carpet to accommodate the shutter.

Absolutely! We will come out armed with our product books to evaluate your requirements, show you our solutions, measure, advise and provide a quote. All of this is without any obligation.

CT Shutters has a service department that handles these queries. Please email info@ctshutters.co.za to report the problem or concern, and we will arrange to meet with you to assess the situation and find a solution.

We offer a wide selection of colours for all our window blinds but these can be customised for you. Our ShutterGuard® Aluminium Security Shutters and Hurricane Shutters are also offered in a matt finish, in a colour of your choice. However, our Thermowood® Shutters and Durador® are only available in the standard colours.

Send us an enquiry and we’ll contact you to make an appointment.

We have a network of agents and installation specialists who have been given rigorous training to ensure that your shutter or blind installation is seamless. Whether it is blinds or shutters, they will adhere to our high standards of workmanship. We pride ourselves on our service – from measurement through to manufacturing, installation and after sales service. In order for your warranty to be effective, you do need to have a professional installer carry out the installation

It depends on the product you have ordered. We custom-make all the products in our 8000m2 purpose-built factory and our production for the delivery of window blinds is one week from order placed and deposit received, whereas for shutters the turnaround time is two weeks from order placed and deposit received.

Part of the after-sales service includes replacing cords if the break falls under the warranty terms and conditions. However, our cords are of a very high quality and would need to be replaced by a certified installer

Simply call or email CT Shutters and we send a representative to assess the problem. If the product is still under warranty we will repair it.

Upon approval of the order, a 50% deposit is required. Once received, the work begins. The balance can be paid upon installation.

CT Shutters has a purpose-built 8000m2 factory in Montague Gardens, Cape Town and all our shutters, security systems and blinds are manufactured locally on-site under the strictest quality controls.

• Tension of louvres may be adjusted by turning small screws at the back of tilt rods to your desired tension.
• Frequently clean bottom track from obstructions and dirt, using a vacuum cleaner.
• Dust frequently and wipe with a mild solution of dishwashing liquid.
• Outside shutters may be sprayed down with clean water.
• Removable stickers are placed on the ShutterGuard® and Hurricane turning knobs for your ease of use. Please feel free to remove these once you are comfortable with the operating system.

• Tension of louvres may be adjusted by turning small screws at the back of tilt rods to your desired tension.
• Frequently clean bottom track from obstructions and dirt, using a vacuum cleaner.
• Dust frequently and wipe with a mild solution of dishwashing liquid.
• Outside shutters may be sprayed down with clean water.
• Removable stickers are placed on the ShutterGuard® and Hurricane turning knobs for your ease of use. Please feel free to remove these once you are comfortable with the operating system.

• Frequently clean bottom track from obstructions and dirt, using a vacuum cleaner.
• Dust frequently and wipe with a mild solution of dishwashing liquid.
• Outside shutters may be sprayed down with clean water

• Dust frequently with a soft cloth or brush.
• Water can be used to clean the shutters.
• Do not use any chemical solutions on this product.

• Dust frequently with a soft cloth or brush.
• Water can be used to clean the shutters.
• Do not use any chemical solutions on this product.

Cleaning Intervals